Secret Mystery Shopping Calls That Deliver Real Insights
Upcall is the leading mystery shopping calling solution. Our secret phone calls are tailor-made to your needs with custom questions and call recording, you get realtime reporting and impactful results.
Trusted by +4,000 companies
How does Upcall work?
Upcall is a conversation-driven marketing and sales platform that uses real people to gather insights over the phone. It’s scalable, efficient, and seamlessly integrated within your existing workflow.
- 1 Forward or upload your leads to Upcall.
- 2 We engage leads at the right time with proven scripts.
- 3 Get the results and the insights you need to close more sales.
FULL TRANSPARENCY WITH YOUR REALTIME DASHBOARD
Gain full visibility into your campaigns with Upcall’s real-time dashboard. Monitor key metrics, track campaign performance, and make data-driven decisions to optimize your outreach efforts.
Upcall is the perfect solution when you want to know what needs to be improved in your business. We help you generate mystery phone calls for various use cases such as: measuring employee performance in specific situations, understanding your competition, make sure that your employees are trained and certified correctly. The phone is still most businesses' primary point of contact with customers. Having a live person answering the phone is vital for your business, but can be problematic if not answered professionally. Let Upcall help you in improving service and efficiency in your company.
Key Upcall Features
Create custom audiences
Realtime reporting
Instant results notification
Free script consultation
Quality & security
Book appointments in your calendar
Upcall has been a fantastic solution for our needs as a super fast growing company.
Carles Roca Bañón
Sales Manager for North America at AirBnB